RETURNS POLICY

What is the return period?

Customers must initiate the returns process within 14 days of receiving their purchase.

What items are eligible for return?

All items are eligible for return, with the exception of personalised items e.g. with name / flag customisation.

What conditions must items meet to be eligible for return?

All purchased items must be returned in their original packaging, in mint condition.

How can customers initiate a return?

To initiate a return, email us at info@atlanticcoastracing.com with your full name, postage address, order ID (#ACRxxxxx), email receipt and reason for your return. We always aim to respond in 3–5 business days.

Who pays for return shipping?

The customer arranges and pays for return shipping once an address is confirmed via email.

How are refunds issued?

You may choose whether your refund is issued to the original payment method, as store credit, or as an exchange for an equivalent item e.g. different size or colour.

How long does it take to process a return and issue a refund?

Once we have received and processed the returned item, your refund will be issued within 3–5 business days. Please allow 2 weeks for exchanges to be delivered.

Are there any restocking fees?

No, we do not charge you for returning items within the return period.

What is the returns policy for damaged items?

All items are comprehensively quality-checked before delivery. If you experience any problems with one of our products, please contact us at info@atlanticcoastracing.com.

What happens if an item is returned outside the return period?

We cannot accept returns initiated outside of the 14-day return period.

Any other questions?

Contact us at info@atlanticcoastracing.com.